What ever you see, what ever you do just don't buy from these folks at ahappydeal.com and everbuy.com.
This is how my story of horror began......it's a beautiful fall day earlier this year, when thinking of Christmas, I stumbled upon a Chinese website called AHappyDeal. Look at all the cheap items that would make for a great stocking stuffer and gifts and for the mystery Santa gig at the office party. Looked like a legit site so I went ahead a placed a fairly large order, rare for me. Usually I test out foreign sites with small orders only.
Finally after about two weeks, the items were delivered to my door. Oh joy, NOT. First, they used a box without a lid, that's right. Box with no top. They just used alot of plastic tape across the "top" to seal the items in with no packing at the top so several of the items were damaged during transit. They left out about half of the items I ordered and two small liquid bottles spilled over other items. Luckily, the items were already damaged. So, although I was rather disappointed, I emailed The Chinese website's help center and finally got a response which actually inflamed my anger. When I informed them that the order did not contain certain items, they replied that they knew they didn't ship it. They said they were out of stock at the time of shipping but they went ahead and charged me for the items rather than telling me they were out of stock. They charged me for shipping the out-of stock items too.
So now, I trying to get them to refund my money or ship the remaining items. They told me they would ship it right away and ask me to send them $18 for shipping and insurance. $18 was almost as much to send the original order! I informed them that I had already paid for the shipping of the items plus their freaking insurance they make you buy. Then they asked me to order something else so they can ship it together which would help them out of their screw up. Stupid me, I still wanted the items so I reluctantly agreed. I ordered two more items that was marked free shipping. I waited another couple weeks or so and the items finally came. The items that came were the two items I ordered to help with shipping costs from China. DID NOT include any of the missing items to begin with. On top of that, they sent me electronic items with European plugs. Lots of good that does here. Yeah, I can get a converter, but really? Does Sony or Samsung sell you TVs with Euro plugs and toss you a cheap converter and tell you to deal with it. That what these freaking &*&^%$#@ are doing to me. They sent with the item, very cheap, ill fitting converter plugs that won't even stay on the charger. On top of that, the item appeared to be previously opened or something and was missing several key components. They said they'll send proper charger but don't hold your breath. $50 says they'll send some of the parts if I am lucky and another cheap converter.
I am currently in dispute with ahappydeal through my credit card company. I just went ahead and disputed the entire amount and will not relent until the items are made right or I get a complete refund including the crap items with Euro plugs and cheap converter. I can't even give those away without looking like I got some factory rejects and trying to pawn them off as store bought.
I will continue to keep you updated on the matter. Just don't buy here, there are plenty of other companies out there selling the exact same items and do a better job at it and honestly.
Before making the purchase, I asked the support if they had items in stock, and they said yes, would make the post in 2-3 days.
ReplyDelete4 days later, they told me to wait another 2-3 days, because NOT HAD THE ITEM IN STOCK.
I'm waiting to post until today.
Great disrespect to the customer, they treated me like a clown.